65bet FAQ — All your questions answered, right here

No. Each person is allowed only one account. If multiple accounts are detected, all of them will be closed and any funds may be forfeited. For your own protection, please use a single account.

KYC (Know Your Customer) is an identity verification process. It is not required for registration or small transactions. However, a photo of your national ID must be submitted for large withdrawals. This keeps your account secure.

On the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. If the issue persists, contact support via Live Chat.

You must be at least 18 years old to register on 65bet. Participation by minors is strictly prohibited. If your age is in question, a national ID will be required during KYC verification.

You can update your profile details from Account Settings. However, changing your mobile number requires KYC verification and approval from the support team. Please update your personal information with care.

Yes. From the responsible gaming settings, you can temporarily pause your account (cooling-off) or permanently close it at any time. Any remaining balance can be withdrawn before permanent closure. Learn more On the Responsible Gaming page Learn more.

Enter your friend's code in the "Referral Code" field during registration. Referral codes cannot be added after registration, so make sure you have one ready beforehand. Both you and your friend will receive a bonus when a referral code is used.

The minimum deposit on 65bet is just BDT 500. You can get started with this amount via bKash, Nagad, or Rocket. The minimum for USDT may vary — check the deposit page for the latest details.

Deposits via bKash, Nagad, and Rocket are typically credited within 1–5 minutes. Bank transfers may take 1–3 hours. For USDT, your balance will be updated after blockchain confirmation, which usually takes 10–30 minutes.

65bet does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own service charges. Network fees apply for USDT transfers.

First, wait 15 minutes and refresh the page. If your balance still hasn't updated, contact support via live chat with a screenshot or transaction ID of your payment. We'll resolve it promptly.

Deposit limits vary by payment method. With bKash, you can deposit up to BDT 25,000 per transaction. To deposit more, simply make multiple transactions. VIP members may be eligible for higher limits.

For security reasons, it's best to deposit using the mobile number registered to your account. However, deposits from a family member's number are also accepted. If any issues arise, contact support with proof of the transaction.

The minimum withdrawal amount is generally BDT 1,000, though limits may vary depending on the payment method. Please ensure your account balance meets the minimum before requesting a withdrawal.

KYC is not required for small amounts. However, withdrawals above BDT 10,000 generally require identity verification — you'll need to submit a photo of your National ID or passport to complete KYC.

The reason for a rejected withdrawal is usually notified in your account. Common causes include incomplete KYC, unmet bonus wagering requirements, or a pending security check. Contact support for a quick resolution.

Bonus funds cannot be withdrawn directly. Once you have met the wagering requirement, any winnings can be withdrawn. For example, with a 10x wagering requirement, you would need to place BDT 10,000 in bets for a BDT 1,000 bonus.

Withdrawals are typically allowed 3–5 times per day. VIP members can withdraw more frequently and in higher amounts. Specific limits vary depending on your account tier.

Free spins are generally tied to specific slot games. Once logged in, you can see which games your free spins apply to. Make sure to use them before they expire — free spins are typically valid for 7 days.

You earn a small bonus each day you log in. Logging in consecutively from day 1 increases the reward daily, with the biggest prize on day 7. So try to log in at least once every day.

A wagering requirement is the number of times you must bet your bonus winnings before you can withdraw them. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to place BDT 10,000 in bets. Terms vary for each bonus.

The cashback bonus returns a set percentage — typically 5–15% — of your net losses over a given period. It is credited on a weekly or monthly basis. VIP members receive cashback at a higher rate.

You earn loyalty points on every bet. From the "Rewards" section of your account, you can convert points into cashback, free spins, or bonus balance. Points are typically valid for 1 year.

When you refer a friend and they make their first deposit, you'll receive a bonus — and your friend will get extra benefits too. Referral bonus amounts may change from time to time. Log in to your account to see the current offer.

Yes. All games on 65bet are powered by RNG (Random Number Generator) technology, which is regularly verified by third-party auditors. Live Casino games feature real dealers and are conducted with full transparency.

Yes, many slot games can be played for free in demo mode. However, winnings from demo mode cannot be withdrawn. For real fun and real winnings, open an account and play with real money.

On the bet page Select your preferred sport (cricket, football, tennis, etc.). Bet in real time on live matches. Odds are updated continuously. Once you've made a deposit, you can start placing bets right away.

If you get disconnected, you can check the session result in your game history. Live games will automatically end the session and determine a win or loss. If your balance was deducted but no result is shown, please contact support.

Fish Games An exciting shooting game where you hunt fish to earn points and prizes. Different fish sizes carry different values. Upgrade your weapon to catch bigger fish and win bigger rewards.

Download the APK. On your phone, go to Settings > Security > Unknown Sources and enable it. Tap the APK file in your Downloads folder, then hit the Install button. Once installed, open the app and log in.

Yes, the app even comes with extra perks — faster load times, push notifications, exclusive app offers, and biometric (fingerprint) login. For the best mobile experience, use the app.

The 65bet app is very lightweight — typically 30–50 MB. It runs smoothly even on older smartphones and supports Android 5.0 and above. Works best with an active internet connection.

When a new version is available, you'll receive an update notification the next time you open the app. Download Page You can also update the app by downloading the latest APK from our site and installing it. There's no need to uninstall the old app — just install the new APK directly over it.

Contact support via live chat immediately and request an account suspension. Change your password right away. Never share your password with anyone, and avoid clicking on unknown links.

No. Under our strict privacy policy, your personal information is never shared with any third party. Only limited data may be disclosed to authorities when legally required. For more details, On the Privacy Policy page View.

24/7 support is available via live chat — it's the fastest option. You can also reach us by email at [email protected]. Assistance is provided in both Bengali and English.

Always make sure the address is 65bet.fun. Do not click on unfamiliar links or links received via SMS. 65bet will never ask for your password — if anyone does, it's a scam. Report anything suspicious to support immediately.

Submit any complaint or feedback via live chat or email. Every complaint is taken seriously, and we aim to resolve it within 24–48 hours. Your satisfaction is our priority.